PRIVACY POLICY

Effective Date: September 2025

Thank you for shopping at ShivaRose.com. This website ("Site") is owned and operated by Shiva Rose LLC, the manufacturer and distributor of Shiva Rose branded goods and other fine products.

This Privacy Policy (“Policy”) describes the personal information we collect about you on the Site, as well as information collected when you interact with Shiva Rose Beauty through email, events, promotions, or other communications. This Policy applies to our online and offline practices in the United States.

Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, mailing/billing address, phone number, payment information (including credit/debit card), birthday, gender, and purchase history.
Account Information: Login details, saved preferences, wish lists, or registry details.
Order & Transaction Data: Products purchased, returns, and service inquiries.
Communications Data: Content you submit (reviews, surveys, promotions, sweepstakes entries, customer service messages).
Technical Data: Device type, browser, IP address, geolocation, cookie identifiers, browsing and shopping behavior.

We may collect this information directly from you, automatically through cookies or other tracking technologies, or from trusted partners (such as payment processors or analytics providers).

How We Use Your Information

We use your information to support our lawful business interests, including to:

Fulfill and manage purchases, orders, returns, and payments.
Provide tailored shopping experiences, including personalized product recommendations and promotions.
Communicate with you about products, services, and offers.
Improve our website design, user experience, and product offerings.
Prevent and detect fraud or other prohibited activities.
Comply with legal and regulatory requirements.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Vendors and Service Providers who help us operate the Site, process payments, fulfill orders, deliver marketing, or provide analytics.
Legal Authorities, when required to comply with applicable law, enforce our Terms of Use, or protect our rights and safety.
Business Transfers, such as in connection with a merger, acquisition, or sale of assets.
Social Media Platforms, if you choose to connect or interact with us through social accounts.

Any vendors we use are only provided the information necessary to perform their services and are required to safeguard it.

Cookies & Tracking

We use cookies and related technologies to:

Recognize repeat visitors and remember your preferences.
Improve the shopping experience and measure website performance.
Provide targeted advertisements (including retargeting).

You can disable or manage cookies through your browser settings. Please note some site features may not function properly if cookies are disabled.

Your Rights & Choices

You may:

Access and Update your account details by logging into your Shiva Rose account.
Opt-Out of Marketing emails by clicking “Unsubscribe” in any email or emailing us at info@shivarose.com.
Request Data Deletion or Access (if you are a resident of certain regions such as California or the EU).

For California residents, additional rights under the CCPA apply, including the right to request categories of personal data shared and to opt out of certain types of data sharing.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If we learn we have collected personal information from a child under 13, we will promptly delete it.

Data Security & Storage

We implement physical, electronic, and administrative safeguards to protect your personal information. While we take reasonable steps to secure data, no system is 100% secure, and we cannot guarantee absolute security.

Your data may be stored and processed in the United States. If you access our Site from outside the U.S., you consent to your data being transferred to and stored in the United States.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review it periodically.